Covid-19 Update

Covid-19 Update

At First National Coffs Coast we are always adapting to our changing environment.

As our staff and client health is of utmost priority, we are strictly adhering to all Australian Government Department of Health guidelines related to Covid-19.

Our updated business procedures are outlined below. We will continue to update this information as changes occur, so please visit this site for current guidelines.

OUR OFFICE

Sales and Property Management

In line with the current Public Health Order our office is open and fully operational, however we are taking all necessary precautions to protect both our staff and clients. 

Standard Covid hygiene measures are in place and the wearing of masks and QR Code scan for entry are mandatory.


SALES

Open Homes

Open Homes are permitted at the current time. 

In line with the ruling of ‘5 visitors allowed to a home’ First National has set a capacity of 5 people to inspect a property in any one group adhering to the 1 person per 4sqm rule indoors; and 1 person per 2sqm outdoors. 

Wearing of a mask and Service NSW QR Code for entry are mandatory.

Walk-through property videos will also be available on request.

Please do not attend an inspection if you have any symptoms of an illness, or are living with someone in isolation, or have come from an area that has been identified as a ‘hot spot’.

Property Inspections

Private inspections are allowed in line with the above protocol.  Wearing of a mask and Service NSW QR Code for entry are mandatory.

Alternatively, a walk-through property video will be available on request.

Please do not attend an inspection if you have any symptoms of an illness, or are living with someone in isolation, or have come from an area that has been identified as a ‘hot spot’.

Appraisals

On-site appraisals are still being booked with the agent inspecting the property.  Drive-past and remote appraisals, conducted without visiting the property, are also being undertaken if preferred.


PROPERTY MANAGEMENT

Rental Properties

If you wish to inspect any of our properties for rent, please make application first. Only pre-approved applicants will have the opportunity to inspect our rental properties.

Please complete and submit your application online via our website. Alternatively, applications may be collected from outside the front door of our office.

Rental Inspections

Currently we are only showing our tenanted properties via private inspections. If we have a vacant property, we MAY conduct an 'open home' with a maximum of 5 people to attend. If the property is vacant, we may also be able to provide a 'walk through video'.

Please do not attend an inspection if you have any symptoms of an illness, or are living with someone in isolation, or have come from an area that has been identified as a ‘hot spot’.  Wearing of a mask and Service NSW QR Code for entry are mandatory.

Routine Inspections

Routine property inspections are still being carried out. As we are no longer in ‘lockdown’ our property managers will be visiting properties in person to carry out these inspections. If we find ourselves in ‘lockdown’ again, we will revert back to “Tenant Assisted” reports if necessary. Landlords will continue to receive reports on their investment properties but in a slightly different format.